Page 17 - PBC Playbook
P. 17

how to
 WIN A    Client follow-up



 Listing  Following up is one of the most important and effective strategies to win a listing. Post appointment, call or
          e-mail your potential client and thank them for the opportunity while reminding them of all you (and PBC) have
          to offer if allowed to represent their property.




 Develop your Sphere of Influence (SOI)                                                   Social media


                                         The PBC Marketing Team is available to sit with each agent and develop
 Learning to develop your SOI means drawing upon the current network or Rolodex of contacts. This includes   professional Facebook and Instagram profiles for their real estate business. Our
 your family, friends, old schoolmates, previous business colleagues, hair dresser, barista and more. These are   social media best practices ensure agents are presenting a professional image
 people that know you and based on your established relationship, you have influence over. Plan to place this list   online, in keeping with the PBC luxury brand. Talking through social media
 of individuals in an excel spreadsheet and work to grow this group, maintaining contact with those on the list.   strategies and best practice is a great way to impress potential clients.
 This will become your source of repeat and referral business over time.

 "Let Me Introduce Myself" Page


 LET ME INTRODUCE MYSELF                      Networking events
 These beautiful pages showcase each agents’ company headshot, bio, designations   Her clients call her to find “that dream
 home not on the market.” Shemwell
 prides herself on her discretion and
 and memberships as well as up-to-date contact information. These thoughtfully   confidentiality.  While attending local events, ask new contacts if they know anyone looking to
 A graduate of Yale University and fluent
 in three languages, Shemwell loves
 designed leave-behinds remind potential clients who you are, and how you excel   people. She enjoys mentoring new agents   buy or sell in the near future.
 and helping people become their best.
 With clients, it’s all about creating a
 worry-free experience and making the
 within the industry.  JENNIFER SHEMWELL   sales process as simple as possible.
 REALTOR®
 Known for selling some of the city’s
 most elite addresses, Jennifer Shemwell   MEMBERSHIPS
 •  San Antonio Board of REALTORS ®
 is one of the most respected names in
 San Antonio real estate following closely   •  Texas REALTORS ®
 in the footsteps of her mother, Phyllis   •  National Association of REALTORS ®
 Browning, as a luxury real estate agent,
 trendsetter and community leader.  CONTACT JENNIFER
 Her knowledge of San Antonio’s multi-  6061 Broadway
 San Antonio, Texas 78209
 faceted real estate market complements
 her expertise in strategically marketing   O  210.824.7878
 the area’s most prestigious properties and   jshemwell@phyllisbrowning.com
 elite estates. The innovative thinking,
 solution-driven negotiating skills and
 unique marketing tactics that Jennifer
 employs ensure clients that she will
 achieve the very best deal in the shortest
 amount of time.
 Listing presentation  is consistently recognized by the San
 With over 23 years’ experience, Shemwell
 Antonio Business Journal as one of
 the city’s top luxury real estate agents.
 Within our beautifully developed PBC listing presentation, potential clients can see why PBC is the most
 reputable luxury brokerage in the area, specializing in Premier Properties, Singular Service and Exceptional
 Agents. Sharing PBC’s differentiators, our local and global affiliations, the statistics that prove we are “The
 Very Best”, our impressive number of in-house sales, innovative marketing materials and the company’s legacy
 within the community, these presentations are sure to help each agent showcase the power of the PBC brand.
 Marketing support
 Your concierge-level Marketing Team is available by appointment to meet with you prior to any important
 listing presentation. They will walk through the PBC listing presentation with you, discuss strategy and
 present you with additional paid opportunities you may wish to share with your potential client(s).
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