Page 16 - PBC Playbook
P. 16

how to
     WIN A                                                                                                                          Client follow-up



      Listing                                                                                                                       Following up is one of the most important and effective strategies to win a listing. Post appointment, call or
                                                                                                                                    e-mail your potential client and thank them for the opportunity while reminding them of all you (and PBC) have
                                                                                                                                    to offer if allowed to represent their property.




      Develop your Sphere of Influence (SOI)                                                                                                                                                                        Social media


                                                                                                                                                                    The PBC Marketing Team is available to sit with each agent and develop
      Learning to develop your SOI means drawing upon the current network or Rolodex of contacts. This includes                                                     professional Facebook and Instagram profiles for their real estate business. Our
      your family, friends, old schoolmates, previous business colleagues, hair dresser, barista and more. These are                                                social media best practices ensure agents are presenting a professional image
      people that know you and based on your established relationship, you have influence over. Plan to place this list                                             online, in keeping with the PBC luxury brand. Talking through social media
      of individuals in an excel spreadsheet and work to grow this group, maintaining contact with those on the list.                                               strategies and best practice is a great way to impress potential clients.
      This will become your source of repeat and referral business over time.

             "Let Me Introduce Myself" Page


                                                                                           LET ME INTRODUCE MYSELF                                                      Networking events
     These beautiful pages showcase each agents’ company headshot, bio, designations                 Her clients call her to find “that dream
                                                                                                     home not on the market.” Shemwell
                                                                                                     prides herself on her discretion and
     and memberships as well as up-to-date contact information. These thoughtfully                   confidentiality.                While attending local events, ask new contacts if they know anyone looking to
                                                                                                     A graduate of Yale University and fluent
                                                                                                     in three languages, Shemwell loves
     designed leave-behinds remind potential clients who you are, and how you excel                  people. She enjoys mentoring new agents   buy or sell in the near future.
                                                                                                     and helping people become their best.
                                                                                                     With clients, it’s all about creating a
                                                                                                     worry-free experience and making the
     within the industry.                                                                  JENNIFER SHEMWELL   sales process as simple as possible.
                                                                                           REALTOR®
                                                                                           Known for selling some of the city’s
                                                                                           most elite addresses, Jennifer Shemwell   MEMBERSHIPS
                                                                                                     •  San Antonio Board of REALTORS ®
                                                                                           is one of the most respected names in
                                                                                           San Antonio real estate following closely   •  Texas REALTORS ®
                                                                                           in the footsteps of her mother, Phyllis   •  National Association of REALTORS ®
                                                                                           Browning, as a luxury real estate agent,
                                                                                           trendsetter and community leader.  CONTACT JENNIFER
                                                                                           Her knowledge of San Antonio’s multi-  6061 Broadway
                                                                                                     San Antonio, Texas 78209
                                                                                           faceted real estate market complements
                                                                                           her expertise in strategically marketing   O  210.824.7878
                                                                                           the area’s most prestigious properties and   jshemwell@phyllisbrowning.com
                                                                                           elite estates. The innovative thinking,
                                                                                           solution-driven negotiating skills and
                                                                                           unique marketing tactics that Jennifer
                                                                                           employs ensure clients that she will
                                                                                           achieve the very best deal in the shortest
                                                                                           amount of time.
      Listing presentation                                                                 is consistently recognized by the San
                                                                                           With over 23 years’ experience, Shemwell
                                                                                           Antonio Business Journal as one of
                                                                                           the city’s top luxury real estate agents.
      Within our beautifully developed PBC listing presentation, potential clients can see why PBC is the most
      reputable luxury brokerage in the area, specializing in Premier Properties, Singular Service and Exceptional
      Agents. Sharing PBC’s differentiators, our local and global affiliations, the statistics that prove we are “The
      Very Best”, our impressive number of in-house sales, innovative marketing materials and the company’s legacy
      within the community, these presentations are sure to help each agent showcase the power of the PBC brand.
                                                                        Marketing support
      Your concierge-level Marketing Team is available by appointment to meet with you prior to any important
      listing presentation. They will walk through the PBC listing presentation with you, discuss strategy and
      present you with additional paid opportunities you may wish to share with your potential client(s).
   11   12   13   14   15   16   17   18   19   20   21