Page 18 - Samaritas Quality Report 2017
P. 18

Samaritas House Heartline




               A 41 person residential center, Samaritas House Heartline helps   homeless, pending availability of beds. In 2017, Heartline saw an   Child and Family
               women in the criminal justice system re-enter society. The center   89% increase in the number of residents.
               also provides minimal transitional housing for women who are





                                               Samaritas House Detroit
                   Program                       Program Outcomes            Target     2017               214
                   Outcomes                 Criminal justice residents will complete
                                                 the program successfully     75%       84%
                                                (not remanded to custody).
                                                                                                                Persons Served
                                             Residents with a history of substance   60%  84%
                                           abuse will exit the center substance free.


                                            Residents with mental health needs will
                                                 participate in treatment.    60%      100%


                                            Residents with mental health needs will   75%  100%
                                            be connected to services at discharge.






                   Satisfaction                          Resident
                   Surveys                               4.6

                   Goal: 4.0 Satisfaction Rating










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