Page 19 - Samaritas Quality Report 2017
P. 19

The Family Center Westland




               This program provides shelter services for families (parents    The Family Center is focused on helping families engage in the       Child and Family
               with children and pregnant single women) who are homeless in    many services offered in order to leave the center with a perma-
               Wayne County. The center can serve up 108 persons in 23 rooms   nent housing option.
               at one time, and includes a full time childcare center.





                   Program                            Family Center             Target        2017

                   Outcomes                        Westland Outcomes                                         374

                                               Average length of stay for families.  <90 days  84 days

                                             Families will obtain permanent housing   70%     71%                 Persons Served
                                                  prior to leaving the Center.
                                             Persons served will maintain or increase   50%   69%
                                                      their total income.












                   Satisfaction              Satisfaction Surveys    Target     2017                            106
                   Surveys                   Resident 30 Day Survey    4.0       4.0

                                                                                                                 The total number of
                                               Resident Exit Survey    4.0       4.0                               families served.








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