Page 22 - Samaritas Quality Report 2017
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Services For Persons With Disabilities
These centers provide residential care and support for individ- across the state, and services are provided through contracts
uals with developmental disabilities, intellectual disabilities, with Community Mental Health agencies.
or mental illness. The group homes are located in nine counties Home and Community
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Persons Served
In 2017, we developed an updated satisfaction survey process. guardians, with a 50% return rate. Satisfaction was notably
Due to the physical and cognitive disabilities of our residents, high, with no measures in any home scoring below a 4.0.
many are not able to complete a survey. Surveys were sent to
Persons with Disabilities Outcome Target 2017
Residents who are able and interested will integrate 90% 99%
into their community through different activities.
Satisfaction 5
Surveys 4 4.7
Target Score: 4.0 or higher 3
Based on Adoptive Parent Survey.
2 Target
1 4.0
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