Page 22 - Samaritas Quality Report 2017
P. 22

Services For Persons With Disabilities




                These centers provide residential care and support for individ-  across the state, and services are provided through contracts
                uals with developmental disabilities, intellectual disabilities,   with Community Mental Health agencies.
                or mental illness. The group homes are located in nine counties                                                                     Home and Community
                                                                       68








                                                                       Persons Served






                In 2017, we developed an updated satisfaction survey process.   guardians, with a 50% return rate. Satisfaction was notably
                Due to the physical and cognitive disabilities of our residents,   high, with no measures in any home scoring below a 4.0.
                many are not able to complete a survey. Surveys were sent to


                                                   Persons with Disabilities Outcome          Target     2017


                                              Residents who are able and interested will integrate   90%   99%
                                                into their community through different activities.



                   Satisfaction                                5

                   Surveys                                     4            4.7

                   Target Score: 4.0 or higher                 3
                   Based on Adoptive Parent Survey.
                                                               2          Target
                                                               1            4.0



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