Page 26 - Samaritas Quality Report 2017
P. 26
At Home, Home Health Continued …
Satisfaction surveys are conducted by an outside body, as ments in the quality of care, even as it continues to grow
required through CMS. The targets are based on the average exponentially.
results for Michigan. Home Health has many, many improve- Home and Community
Satisfaction Indicators Target 2017
Satisfaction for Home Health
Surveys Providers treated patients
with dignity and respect. 98% 96%
580 The care providers were informed 88% 83%
about all the care treatment
in the home.
The care was good or better. 93% 92%
Persons Served
Patients would recommend the home 91% 88%
health agency to friends and family.
25
