Page 23 - Samaritas Quality Report 2017

At Home

Samaritas’ At Home service line has three programs that support community involvement, and to build daily living skills
serve individuals in their natural home environment. The while keeping the individual in his/her home and not in a more
focus of the services is to improve the well-being or health, to intensive/restrictive setting. These services include: Home and Community

Support Services

The Support Services program provides help for individu- live independently. Our services are authorized by Community
als with developmental disabilities, intellectual disabilities Mental Health, or the Department of Health and Human Ser-
or mental illness. Our caregivers provide assistance with vices. Services are provided in Midland, Saginaw, Monroe and
cleaning, cooking, hygiene, medications, and other activities Grand Traverse Counties.
of daily living, in order to ensure that the person served can

213 Outcomes for Support Services Target 2017

Maintain permanency of living independently
by providing 85% of the authorized hours. 85% 98%

Persons Served

5
Satisfaction 4 4.6 194,000

Surveys 3

Target Score: 4.0 or higher 2 Target Hours of Service
1 4.0

22