Page 20 - Samaritas Quality Report 2017
P. 20

Home and Community






               This service area focuses on programs available to those we     Affordable Living, Persons With Disabilities, Home Care              Home and Community
               serve in their homes, or their natural settings. Programs include   Assistance, Support Services, and Home Health.





               Affordable Living



               These communities provide subsidized housing for low-income se-  ensure that the senior is able to live independently for as long
               nior adults capable of living independently, families and persons   as possible. In 2017, our service coordinators made over 22,000
               with physical disabilities. The Department of Housing and Urban   contacts on behalf of the seniors living in our 13 communities.
               Development (HUD) provides rental assistance based on income    As a result of this advocacy, only 2% of our residents left due to
               eligibility. Each of our communities serving seniors employs a   eviction or because they needed a higher level of care.
               Service Coordinator. The role of the service coordinator is to help


                   Program                              100

                   Outcomes                               80          92%                     1,648

                   Goal: Facilities will achieve a score   60
                   of 90 or above on the Real Estate                 Target
                   Assessment Center (REAC) review.       40         average                            Persons Served
                                                          20         of 90 or
                                                                     higher

                                                                     2017



               HUD does periodic, but not annual, reviews of each facility. The   In 2017, two of the communities were inspected. One of the facil-
               communities have preventative maintenance measures in place     ities scored 81 and is working on improvement plans. The overall
               to ensure resident comfort and safety as well as to be responsive   average REAC score is 92%.
               to the federal guidelines measured by the HUD survey process.

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