Page 21 - Samaritas Quality Report 2017
P. 21
Affordable Living Continued …
Resident Satisfaction Surveys Target 2017
Satisfaction Adrian Village 4.0 4.7
Surveys Home and Community
Goal: 4.0 or higher Alison House 4.0 4.8
overall satisfaction.
Allen Manor 4.0 4.5
Christian Manor 4.0 4.5
Rochester Hills 4.0 4.5
Gateshead Crossing 4.0 4.7
Grand Ravine Senior Housing 4.0 4.6
Grebe Village 4.0 4.7
Immanuel Village 4.0 4.8
Alpena 4.0 4.8
Lynn Street Manor 4.0 3.8
Sequoia Place 4.0 4.8
SHAWL I 4.0 4.6
SHAWL II 4.0 4.5
Monroe 4.0 4.9
Overall 4.0 4.5
Although residents reported high satisfaction in each commu- takes the surveys seriously, reviewing all comments and develop-
nity, their responses provided valuable insight into staffing and ing plans to address issues in each facility.
programmatic patterns in each community. The housing team 20
