Page 29 - LRCC FOCUS December 2021

lansingchamber.org MEMBERS ON THE MOVE

service through high Card Not Ware, vice president of sales and
Present credit authorization approval marketing of Mission Point Resort
rates while helping to control risk, and on Mackinac Island with 2021’s
High Authorization Approval Rate – prestigious Hospitality Star of the Year
Consumer (Credit), which recognizes Award. This is the state association’s
consumer credit issuers that display a top hospitality award, and the first
commitment to customer (member) time a siblings have been awarded
service through high authorization together. The industry awards dinner
approval rates while helping to and celebration were held at the
control risk. Motor City Casino, in conjunction
Sparrow caregivers Elizabeth Butz
and Marti Samsel were honored with with the Pure Michigan Governor’s
national awards for improving the patient Whitney Conference on Tourism.
experience at Sparrow. Anderson-
Harrell, MSU DISTINCTIONS
Inc., a leading national organization Federal Credit
dedicated to improving the healthcare Union (MSUFCU) The following attorneys from
experience. Butz was honored with a chief community the Loomis Law firm have been
Healthcare Impact Award for helping development recognized in Best Lawyers in
to carry out Sparrow’s innovative officer, received America: Michael G. Olivia, Paula K.
policy of allowing a limited number a second-place Manis, James F. Anderton V, Kevin J.
of family members to visit COVID- Anderson-Harrell award in the Roragen, Jeffrey S. Theuer, Michael
positive patients. Samsel received the individual H, Rhodes, James R. Neal, Mikk]hail
Patient Experience Award for Sparrow category in the 2021 Right on Murshak and Jeffrey Green. Paula K
Specialty Hospital’s exemplary record the Money Contest. The award is Manis was also recognized as “Lawyer
in improving patient satisfaction presented by CRMNEXT Inc., a global of the Year.”
scores to rank in the top 10 percent customer relationship management
among all healthcare organizations in solution provider for financial services. MSU Federal Credit Union (MSUFCU)
PRC’s database. The contest, cosponsored by CU Sol announced that it is again a Great
and America’s Credit Union Museum, Place to Work-Certified™— for the
The card services team at MSU recognizes credit unions, community ninth consecutive year. The Great
Federal Credit Union (MSUFCU) banks and their leaders for providing Place to Work certification is a
recently received two 2020 Visa creative and innovative solutions for prestigious independent recognition
Global Quality Service Awards. They the communities they serve. based solely on employee feedback
are High Authorization Approval Rate about leadership behavior, integrity,
– Card Not Present (Credit), which The Michigan Restaurant & Lodging camaraderie, and 17 other dimensions
recognizes issuers that display a Association (MRLA) honored brother of corporate excellence. MSUFCU’s
commitment to customer (member) and sister, Mark Ware, CEO, and Liz 2021 certification was based on survey

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