Page 21 - Maccabi Team AUS Athlete Supporter Manual Pan Ams 2023
P. 21

What if I’m Instructed to Evacuate a Venue

                   •  If required to evacuate a venue follow the written instructions, or the instructions of the
                       Wardens and Security Staff
                   •  Ensure that your team manager is aware of your safety and location as soon as possible.

               Communication
                   •  Communication is always vital, and your team manager should be fully aware of any
                       situation or issue.
                   •  Your team manager is your first point of call.
                   •  If you are unable to contact your team manager, contact Head of Safety and Security.
                   •  If you are in doubt about whether you should inform your team manager or Head of Safety
                       and Security.

               Transport to and from HotelThe Games venues are at least 30 minutes away from the hotel.
               Transport to and from these venues will be on pre-checked and approved buses. There are some
               general rules in relation to the transport.

                   •  Wait for instructions as to which bus you are to use – wait in the hotel lobby until clearance
                       has been given to Board the bus. A bus captain will be appointed – please follow all
                       instructions
                   •  All teams will travel together and be accounted for before departure.
                   •  Do not get on another teams bus
                   •  At all times review your WhatsApp to ensure you have the most recent instructions – there
                       are times when they will change for security or logistics reasons.

                Entry to Venues

                   •  No access will be provided to any venue without your registration tag.
                   •  Other venues may require a copy of your passport – a photo on your phone is acceptable
                   •  Bag checks are likely at venues – secure these properly once inside
                   •  Bags should not be brought to the opening ceremony
               Language Barriers


               Whilst not specifically a security or safety issue – it is important to note that English is not readily
               spoken. This can be a problem when asking for directions, using a taxi or ordering a meal.
                   •  It is our string recommendations that you download a translate APP that is able to convert
                       English to Spanish – there are some that are conversational – these are recommended










               20
   16   17   18   19   20   21   22   23   24   25   26