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a new course of action. He and the other contributors (Will Friedman, Keith Melville, Robert
Kingston, Alison Kadlec, Steven A. Rosell, and Heidi Gantwerk) describe methods used by
organizations like Public Agenda, National Issues Forums, and Viewpoint Learning, Inc., to
advance the public’s learning curve through various forms of civic engagement, education,
dialogue and deliberation. (https://muse.jhu.edu/chapter/38393)
Within the context of deliberative democracy and dialogue, coming to public judgment is
an expression that refers to heightening awareness through education, bringing individuals
together with different perspectives to forge alliances, or simply sharing ideas and viewpoints with
others. In identifying the process of arriving at a point of public judgment, Yankelovich (2001)
described a progression of events among those gathered for dialogue comprised of consciousness
raising, followed by working through, and, lastly, resolution. Although the goal of public
engagement process is ultimately consensus and resolution, the bridge between this endpoint and
the initial activity of awareness and education is the important step of working through.
Yankelovich described working through as a process of transition and change.
While Yankelovich’s research considers ‘working through’ from the perspective of public
opinion and the media, the research for this effort will center on the fundamental interactions that
occur among individuals in a group dialogue that might be typically observed in a Community
Conversation setting describing what occurs during the working through process. Civic
engagement and participatory methods of convening, along with dialogue processes, allow for
greater participant voice and involvement in decision-making which should allow for a wider
opening of free expression and interaction of these processes. The act of community-based civic
engagement through dialogue, as evidenced through careful convening, requires that those
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