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LEADERSHIP INSIGHT          WORLD OF SIS           SUSTAINABILITY AGENDA          ENVIRONMENT             SOCIAL            GOVERNANCE








         SAS Daelibs                            •  Reduce time from issuance of contract   frequency of foot patrols. This system   SXP is currently trialling iOps, a software
                                                  and employment pack to completion    involves installing small, inconspicuous   platform designed to provide real time
         It is Workforce Task & Tracking
         Management System. We implemented        (pre-DocuSign the turnaround could be   NFC tags around sites, which guards   access to a suite of reports, visibility of
         SAS Daelibs at several client’s sites.   7 – 14 days). Now it is approximately 2   must physically walk to and scan when   rosters and KPI tracking.
                                                  days.                                conducting their check. Once scanned,   SXP is currently migrating Zoho, our CRM
         The workforce task and tracking        •  Improved candidate to employee      the system records the date, time and   to the more versatile NetSuite. Along with
         management system incorporates           experience                           specific location of each visit, which   advanced service reporting capabilities
         strategically placed near-field                                               can then be used to generate various   for our customers, NetSuite is a valuable
         communication (NFC) & Bluetooth        •  HR and Recruitment have more time to   performance reports.                tool for the Sales team, to track leads,
         beacons.                                 recruit and less administration time
                                                                                       Guards also use the Infield App to access   conversions and revenue pipelines.
         The data collected can be used to live   •  Compliance                        SXP Portal, our incident reporting system.
         track and monitor the completion of                                           From here, guards electronically submit   Platform 4 Group
         patrols and any specific tasks required   Southern Cross                      incident reports in real time, attach
         of our officers during that patrol on the   Protection                        photos or video files if applicable, and   P4G has been conducting an audit for
         interactive system mapping.                                                   send these reports to clients.         this entire year to ensure that all of our
                                                SXP, recognised as an innovator, has                                          contracts and employee details and proof
         Benefits include:                                                             Rostering and electronic               of work are digitalised.
                                                sought multiple technologies to act as
         •  Increased transparency and          force multipliers for our customers as well   timesheets                      We use Talent Management System
            accountability                      as implementing several new applications   Emplive is our rostering and timesheet   (TMS) to manage employee training
                                                for our in-house administration.       system, accessible via a phone App     requirements and communicate policies,
         •  Better situational awareness                                               for guards and an online portal for    procedures, instructions and memos to
                                                Real time vehicle tracking and
         •  Monitor officer safety and allocate                                        managers. A convenient hand-held       the wider workforce.
            officers to respond to incidents/   proof of service                       system for guards to view rosters, apply
            emergency response.                 Fleetmatics is a real-time vehicle tracking   for leave and log on and off from shifts.
         DocuSign                               and driver behaviour monitoring system.   •  A streamlined and fast method for
                                                It allows us to identify our guard’s routes,
         We have implemented DocuSign for       speed and driving behaviour such as      managers to view rostering clashes,
         issuance of employment contracts and   harsh braking coupled with insights on   shifts that require filling and leave
         employment packs. Benefits of DocuSign:  historical evidence of our guards’ location.   requests awaiting approval
                                                This system greatly contributes to     •  A database of guard qualifications,
         •  Elimination of paper-based onboarding
                                                increased driver safety, reduced fuel costs   including licensing and certification
         •  Improve recruitment time to hire    and improved customer response time.     details and expiry dates
         •  Reduce error rate of manual document   Onsite guard verification and       •  Ability for managers to view guard
            completion and the additional time   incident reporting                      contact information and roster
            taken to follow up candidates to    Infield is an App-based system that      history, including hours, locations, and
            correctly complete                                                           timesheet entries
                                                allows us to monitor the time, route and



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