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Workers

Workers affected because of risks associated with the particular jobs they do, such as setting,
production, they use various work equipment, possibilities of slip, trip and fall due to poor
environment. Consideration to work timings, breaks and fatigue are usually significant.

Maintenance Personnel

Maintenance activities may result in injury due to unfamiliarity of the plant and machinery, poor
access and egress. The poor competence of the maintenance personnel may lead to serious
injury or accident. The maintenance work is carried alone hence no supervisor to monitor the
safe working methods.

Cleaners

Cleaner often engaged in handling of hazardous substance, lack of awareness on the effects of
hazardous substances and improper use of without using suitable PPE increases the risk of
health effects.

Contractors

Contractors are often involved in high risk activities due to complex nature of the work activity,
the contract worker may fail to understand the workplace hazards due to incompetence, lack of
knowledge on the work procedures and correct use of work equipment.

Visitors / Public

Visitors and public needs to be identified and require special attention when they are in the
workplace. They tend to perceive the hazards in a different way, since they are unfamiliar with
the workplace hazards. They are also considered as vulnerable group due to lack of awareness
and ability to protect themselves from hazard.

Consider vulnerable groups for which you may need to put in place additional control measures.
These vulnerable groups may include:

• young people, who may be more at risk due to their inexperience and lack of training

• elderly people

• pregnant, post-natal and breastfeeding employees

• night and shift workers

• people with different abilities or disabilities; and

• people who are handling money or dealing with the public.

ENSIGN| Unit IG1 – Element 3 – Managing Risks – Understanding People and Processes 29