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Employee counseling & assistance program

Counseling services
Our SupportLinc employee assistance program is a confidential resource that
helps you deal with life’s challenges and balancing home and work life. You
and your family can receive confidential, professional referrals and up to six
face-to-face counseling sessions per year to assist with a wide variety of
concerns, such as:

Anxiety | Depression | Marriage and relationship issues | Grief and loss |
Substance abuse | Anger management | Work related pressure | Stress

You can also receive counseling and referral services using SupportLinc’s
eConnect web portal, by phone, or by using the eConnect mobile app.
SupportLinc’s eConnect technology provides video and mobile chat counseling
services, and a wealth of information including thousands of articles, tip sheets
for personal and work-related topics, and e-Learning modules.
SupportLinc’s counseling services are provided confidentially and will not be
shared with Texas Mutual or anyone else unless you specifically grant
permission or express a concern that presents a legal obligation for the EAP
counselor to release information.
SupportLinc referrals and consultation
Your SupportLinc benefit also includes expert referrals and consultation
services, including:
■ Legal Assist – Free telephonic or face-to-face legal consultation (one
per year)
■ Financial Assist – Expert financial planning and consultation (one per
year)
■ Family Assist – Consultation and referrals for everyday issues, such as
dependent care, auto repair, pet care, and home improvement

Contact SupportLinc
You and your family can request services from SupportLinc in many ways – by
phone, on the web and by using SupportLinc’s app, eConnect. See the Key
Contacts section for more information.

12 Employee Benefits Guide