Page 12 - Leading and managing people in the new normal

2 Supporting the return to the workplace

Key points
2.1 Benefits of working in the workplace

2.2 Preparing your team: what’s on their mind? • Talk to your team about where they are
2.3 Process to support the return to workplace at, their circumstances, their thoughts

2.4 Template: discussing a plan to return to the workplace and concerns about returning to
workplace.
2.5 Tips for supporting employees • Assess team and individual readiness.
- Listening and building trust • Plan how you will manage and support

- Possible reactions after COVID-19 your team.
- Understanding responses to change

- Managing responses to change

Overview

Supporting and managing your teams’ return to the workplace is about prioritising their safety and wellbeing. COVID-19
has taught us that many of us can effectively work remotely but there are still benefits of attending the workplace
(principal place of work). Employees will vary in their willingness and readiness to return to the workplace for a variety of
reasons. It is important to understand these reasons to determine how you can support them, so that we can leverage
the benefits of working both flexibly, remotely and in the workplace.

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