Page 14 - Leading and managing people in the new normal
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2.2     Preparing your team: what’s on their mind?                                                                                         Key points


                Your team members will be at different stages of readiness regarding their return to the workplace. Each will              • Everyone will have different responses and
                have their own fears, anxieties or other responses and needs. Below are some key questions and concerns your                  concerns about returning to the workplace.
                team members might have.                                                                                                   • Consider the different human needs (section
                                                                                                                                              1.3) in the context of your team’s transition
                                                                                                                                              back to the workplace. Physical and
                                                                                                                                              psychological safety may be top of mind.
                 Pre-return              First day of            First 10 days            Longer term            COVID-19 in               • Ask your team members to share what’s on
                                            return                                                                workplace                   their mind.


                                                                                                                                           • Refer your team to the Benestar resources on
       • Am I safe at work?     • Is public transport    • How will I adjust to   • Will I be able to have   • What happens if                QHEPS.
       • When do I have to         safe?                    a COVID-safe            ongoing access to        someone at work tests
          return?               • How do we                 workplace?              flexible work options?   positive for COVID-19?              Further resources
       • Why do I have to          maintain physical     • Will I re-establish   • How can I set up a     • How to I protect my
          return?                  distancing at work?      my old routine or       flexible work?           health, safety and             • COVID-19 and your wellbeing on QHEPS
       • Have any policies      • Where do I find           start a new one?        arrangement              wellbeing?                     • Health and safety section on QHEPS
          changed?                 hand sanitiserand     • How do I give         • What tools and         • Is my family at risk?
       • What’s expected of        cleaning supplies?       feedback about          resources do I need                                     • Alternative work arrangements during
          me?                   • Do I have to set up       how things are          for remote working?                                        COVID-19 on QHEPS
       • How do I return my        my workstation           going?                                                                          • Flexible work arrangements on QHEPS
          computer and             differently?                                                                                             • eHealth services that support flexible
          other equipment?      • Reconnecting with
       • Can I continue to         the team in person                                                                                          working arrangements
          access flexible       • Interacting with                                                                                          • Managing COVID-safe workplaces manager
          work options?            people in person                                                                                            fact sheet
       • What are the                                                                                                                       • Staying connected during COVID-19 fact
          cleaning protocols?                                                                                                                  sheet
       • Care/home
          responsibilities                                                                                                                  • ‘Dear Mind’ website
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