Page 13 - Leading and managing people in the new normal
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2.1     Benefits of working in the workplace                                                                                              Key points



                Many employees have experienced the benefits of working remotely during COVID-19 as well as some                            • Working flexibly or remotely has its benefits,
                challenges. Coming together at the workplace can support wellbeing, productivity, connection and                               so does working in the workplace—discuss
                collaboration due to the effectiveness of physical proximity. However, all of these things can be achieved                     these amongst your team.
                virtually but the experience can be different. Employee feedback gathered in May-June 2020?? has highlighted
                this and is consistent with external, third-party research. Our opportunity is to balance the benefits of                   • Identify ways to balance the ‘best of both
                working flexibly, remotely and within the workplace.                                                                           worlds’ and trial different ways of working.
                                                                                                                                            • What you develop needs to benefit both you
                                                                                                                                               and your team members, not one or the other.

                                         Access to technology and      ‘Corridor conversations’                                             • Agree on a trial period and then review and
                                               equipment                and informal meeting                                                   discuss what is and isn’t working. Tweak, and
                                         (e.g.  printers and scanners)     opportunities                                                       try again.

                                                                                                     Observational learning
                  Social connection







        Ad hoc problem solving and                                                                     Ability to understand the                 Further resources
                 decision making                                                                       mood or vibe of the
                                                                                                       workplace on a given day





         Fact-to-face collaboration,                                                                   Incidental exercise, in
                workshopping and                                                                       particular, walking to and from
                   whiteboarding                                                                       public transport






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