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NATIONAL SINGLE WINDOW (NSW) PROJECT
Following the Ministerial Regulation on the Organization of the Customs Department, the Ministry
of Finance B.E. 2562 (2019) dated 19 March 2019, published in The Royal Thai Government Gazette
Book No. 136 Section 57 Dated 1 May 2019, the Information Interface System Management Division
for Import, Export and Logistics have been established to drive the development of import, export and
logistics system, in alignment with Thailand’s 3rd National Logistics Development Strategy (2017-2021)’s
Strategy 2 Complete National Single Window System and Strategy 3 Develop Electronics Logistics
Process. NSW system is an integrated implementation among public and private organizations to drive
the development of information interface system between government agencies for information and
data required for imports, exports, and logistics. The system also improves services provided to
private sectors, facilitating them in permit/ certification requesting process, offering convenience in
terms of time and expense. The ultimate goal is to establish electronic information exchange via
National Single Window system.
Single point electronic information interface system or National Single Window (NSW) has
been offering information interface service between public and private organization, domestically and
internationally, since 2007. The system offers paperless information interface between the Customs
Department and business operators all over Thailand, as well as all related government agencies, and
connected with ASEAN Single Window (ASW), supporting the flow of 10 million electronic documents
monthly and approximately 9,000 business operators registered in the system, consisting of:
1. 37 public organizations, state enterprises and agencies representing public entities connecting and exchanging data
with import and export agencies, via G2G information interface, on 8,395 out of 8,696 tariffs, amounting to 96.53%
2. 18 organizations on B2G information interface via NSW
3. 5 organizations on B2B information interface via NSW
4. 17 commercial banks providing e-Payment and e-Guarantee services
SINGLE FORM • NSW now supports single-point electronic permit/ certification requesting process on www.
thainsw.net; with two officially available services: 1) Customs Clearance Information Submission
for Import and Export and 2) E-submission System for Notification of Production Information for
Hazardous Substances (Single Entry Form). There are currently seven agencies linked to the
information interface system (namely, Food and Drug Administration, allowing access to all
products under FDA’s control, Department of Energy Business, Department of Fisheries, Defense
Industry Department, Defence Industry and Energy Centre, Department of Industrial Works,
Department of Livestock Development, and Department of Agriculture.) System development
during FY2019 includes:
184 รายงานประจ�าปี กรมศุลกากร 2562 PERFORMANCE RESULTS FOR FY2019