Page 5 - Brainshark Project Guide
P. 5
PARTNERING FOR SUCCESS
Brainshark Project Guide
Expectations
The Account Team À If edits are time-sensitive, the
À Set client expectations upfront and create a Brainshark timeline to following kinds of edits can
assist in this process be marked as “priority” and
À Use the master Brainshark PPT template to customize the completed within 4 working hours
PowerPoint for your client of receiving
À Give the client adequate time to provide feedback on the À Edits which only affect slide
PowerPoint; we recommend giving the client one week for content*
feedback À Adding/deleting attachments
À Finalize the PowerPoint prior to the initial recording; all edits after À Creating an mp4 version
the initial recording should be client-driven Note: if slides are added/deleted,
À Final versions of the PowerPoint ile path need to be sent to the require a “re-record”, or affect
EBCC recorder, by 4:00 p.m. CST the day before the scheduled animation, it will require 24 hours
recording turnaround.
À Manage edits from the client (we discuss the best way to relay edits
to the EBCC later) The Client
À Expected to give feedback and
Employee Benefits Communications Consultants make decisions in a timely manner
À Initial recording with timed animations to be completed and sent to following the project timeline
the account team by 4:00 p.m. CST the day following the scheduled provided
recording date (for example, if your recording date is October 1, À After the initial recording, clients
you will receive your recording Brainshark no later than 4:00 p.m. are expected to look at the entire
CST on October 2 and in many cases much earlier) presentation and make an entire
À Edits must be completed within 24 hours of receiving them round of edits on the whole
À Please note presentation
À 24 hours is not applicable to the weekend À If more than one person at
À Receiving a forewarning edits are coming is appreciated but the the client will be reviewing, all
24 hours doesn’t start until your EBCC actually receives the reviewers must sign off on the
edits edits before edits will be made
À If your EBCC receives edits and then receives additional edits
several hours later, edits will be completed within 24 hours of
the last edit being received
À If edits require between 50–100 percent re-record, more than
24 hours will have to be allotted for edits
5
Brainshark Project Guide
Expectations
The Account Team À If edits are time-sensitive, the
À Set client expectations upfront and create a Brainshark timeline to following kinds of edits can
assist in this process be marked as “priority” and
À Use the master Brainshark PPT template to customize the completed within 4 working hours
PowerPoint for your client of receiving
À Give the client adequate time to provide feedback on the À Edits which only affect slide
PowerPoint; we recommend giving the client one week for content*
feedback À Adding/deleting attachments
À Finalize the PowerPoint prior to the initial recording; all edits after À Creating an mp4 version
the initial recording should be client-driven Note: if slides are added/deleted,
À Final versions of the PowerPoint ile path need to be sent to the require a “re-record”, or affect
EBCC recorder, by 4:00 p.m. CST the day before the scheduled animation, it will require 24 hours
recording turnaround.
À Manage edits from the client (we discuss the best way to relay edits
to the EBCC later) The Client
À Expected to give feedback and
Employee Benefits Communications Consultants make decisions in a timely manner
À Initial recording with timed animations to be completed and sent to following the project timeline
the account team by 4:00 p.m. CST the day following the scheduled provided
recording date (for example, if your recording date is October 1, À After the initial recording, clients
you will receive your recording Brainshark no later than 4:00 p.m. are expected to look at the entire
CST on October 2 and in many cases much earlier) presentation and make an entire
À Edits must be completed within 24 hours of receiving them round of edits on the whole
À Please note presentation
À 24 hours is not applicable to the weekend À If more than one person at
À Receiving a forewarning edits are coming is appreciated but the the client will be reviewing, all
24 hours doesn’t start until your EBCC actually receives the reviewers must sign off on the
edits edits before edits will be made
À If your EBCC receives edits and then receives additional edits
several hours later, edits will be completed within 24 hours of
the last edit being received
À If edits require between 50–100 percent re-record, more than
24 hours will have to be allotted for edits
5
