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Planned Preventative Maintenance Condition Based Maintenance (CBM)
Our approach to developing a successful maintenance It is our understanding that the existing contract is based on
regime is based on several key criteria. These can be ranked an input specification in accordance with SFG20. However,
as: in consultation with the client, it is our proposal to develop a
CBM specification based on information gathered during the
1. Statutory compliance first 12 months of operation.
2. Manufacturer’s warranty conditions All maintenance tasks will be carried out in accordance
with a nationally recognised standard i.e. SFG20, in terms
3. Equipment & operational performance of content. However, the frequency of inspections will be
adjusted to suit the:
4. National standards.
Operational conditions
We consider 1 & 2 above to be mandatory requirements of
any PPM regime. However, outside these parameters, we Criticality
strongly recommend a regime is adopted that combines
operational performance and cost efficiency. Service duty
Reactive maintenance and minor works It should be noted, all variation to the inspection frequencies
will be implemented in full consultation with the client, and
Call-out requests are received via telephone, email, fax etc. based on demonstrable evidence collated.
Each job request is allocated a unique work order number.
This unique number provides tractability for all orders from Based on our previous experience (and in accordance with
invoice to work request. Reactive maintenance works will be statutory guidelines), an indicative CBM inspection regime
carried out by a combination of: will be based on the following:

Site based team Cooling equipment – between two and four inspections per
42 year.
Specialist sub-contractors
Heating equipment - One inspection per year
Comserve mobile engineers
Electrical distribution equipment - 2 x visits per year
Depending upon the volume of reactive works during the
contract, Comserve will flex the site based team accordingly. (Notwithstanding the above, all newly installed equipment
At times, this may require additional resources to be allocated will be maintained in accordance with manufacturer’s
to the site. instruction. This will ensure warranties and retention periods
are not compromised.)