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How to Maximize

                the Benefits of a Soft Market                                                                Let’s Connect:

                       Before the Next Cycle                                                                 SFHEF Spotlight




          BY WESLY GUITEAU, EXECUTIVE
            ASSOCIATE, RISK STRATEGIES                                                     SFHEF's
                    COMPANY
                                                                                          Member
          The past 10 years have marked one of
        the longest periods of soft market condi-                                        Spotlight
        tions the insurance industry has ever
        seen. A confluence of factors have con-
        tributed to this:                                                              September
          1. Lower claims frequency and severity
          2. Abundance of capital                                                             2017
          3. Tort reform
          4. Better and proactive risk manage-
        ment                                                                              Dr. Luckner C.
          With a focus primarily on medical
        malpractice, which account for the               Christina Stabile            Denord, MD, PhD,
        largest share of the insurance cost to  1. Seek optimal cost efficiency and a
        healthcare providers, this article will dis-  client centric contract now. If you have  DHA, MBA, MPH,
        cuss strategies to take advantage of the  not already done so, use your next
        soft market and outline best practices  renewal to seek further premium relief,   LHRM, CPM
        that can shield providers from the next  lower your self-insured retention,
        hard market.                        remove unnecessary exclusions and         Dr. Luckner C. Denord, MD, PhD, DHA, MBA, MPH, LHRM, CPM, is a
          Let’s start with a closer look at four  improve key provisions such as batch  Baldrige Executive Fellow and Certified LEAN/ Six Sigma Master Black Belt.
        micro-economic factors impacting the  language. This provision allows you to  He is the Executive VP, Chief Strategy and Quality Officer at Jessie Trice
        market.                             combine all related claims into a single  Community Health Center, Inc. in Miami.
          All studies seem to suggest claims fre-  claim, thereby limiting your retention  He has 20 years of experience in quality management, performance improve-
        quency and severity are lagging indica-  obligation to one payment.          ment, programs design, training and implementation. Specialties include
        tors of insurance market health, which  2. Partner with carriers for the long  Quality, Risk Management, Performance Improvement, Compliance and
        explains why many carriers tend to  term. A long term partner should meet    Transforming Healthcare.
        increase reserves from time to time.  the following criteria:
        Capital is mobile and always seeking  a. A. M. Best rating of A or better
        favorable returns. Capital can help to  b. A dedicated health care platform
        stabilize the market, as is currently the  with experience underwriters and long
        case, but can precipitate a hard market  track record in the health care industry
        when deployed elsewhere. Tort reform  c. Additional risk management and
        on the other hand, can have a more last-  loss control services
        ing effect at the state level, but tends to  3. Partner with a broker that:
        fall to political pressure as political cli-  a. Has broad expertise with your
        mates change. The on-going effort to  industry, not just a transactional broker
        repeal the ACA is a current reminder of  riding the coattail of a soft market
        how fleeting change can be.           b. Can bring additional risk manage-
          This leaves one consistent factor, risk  ment techniques to bear when needed
        management, which is, coincidentally,  c. Has established relationships in the
        the only tool providers have control over  market place and can advocate for your
        and possibly the single most effective  interests at the highest level
        way of managing your total cost of risk.  d. Can map out the right balance
        Years of analysis have shown that adher-  between risk transfer, risk mitigation
        ence to national best practices and  and risk management.
        proactive risk management deliver sig-  Having limited resources to fund a
        nificant reductions in the total cost of  sophisticated risk management program
        risk. Furthermore, these reductions are  does not mean that you cannot reach out
        sustained over a longer period of time  for help. According to Christina Stabile
        and are less likely to be susceptible to  of Risk Strategies, “The truth is, for every
        wild swings when the market hardens.  large Integrated Delivery Network, there
          Conversely, providers with limited  are dozens of community and rural hos-
        resources, inadequate patient safety pro-  pitals that are struggling to take care of
        tocols and an ad hoc approach to risk  the poor.” Many carriers have resources
        management were very susceptible to  and willingness to subsidize key patient
        wide premium cost swings as the market  safety initiatives as part of their efforts to
        hardens. While they do receive good  protect their capital. Good risk manage-
        rates during soft market conditions,  ment can be part of any operation.
        mostly by occasionally switching carri-
        ers, they typically pay it back many times   Please contact your local expert:
        over when the market hardens.               Christina Stabile, Healthcare Sales
          With these facts in mind, here are   Executive, Kahn-Carlin, A Risk Strategies
        three key steps that providers, especially  Company, at cstabile@kahn-carlin.com or
        smaller institutions, can take to position                (305) 648-7500
        for the next insurance market cycle.         or visit www.risk-strategies.com.




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