Page 720 - Business Principles and Management
P. 720

Index







                        3M, 20                              planning and managing, 599–601    obsolescence, 392, 429
                        7-Eleven stores, 83                 purposes, 598–599                 United Parcel Service (UPS), 431
                        360-degree feedback, 620            recruiting applicants, 624–625   Authority, 337–338
                                                            standards, 222                   Autocratic leadership, 308–309
                        A                                   timing, 600                      Automatic teller machine (ATM),
                        Abacus Direct, 173                  truth in advertising, 601            457–458
                        A.C. Nielsen Company, 601         Advertising agencies, 599          Avoidance strategy, 253
                        Accor, 83                         AdWords, 222
                        Accountability, 338–339           Affiliation need, 361–362          B
                        Accountants, 412                  Affinity credit cards, 478         Baby boom, 30
                        Accounting, 590                   Aging of accounts, 486             Baby bust, 30–31
                        Accounting departments, 371, 389  Air freight centers, 521           Balance of payments, 96
                        Accounting equation, 401          Airplane, 520, 573–574             Balance of trade, 96–98
                        Accounting records, 388. See also  Alcohol use, 314                  Balance sheet, 117, 122–123, 141,
                            Financial records             Amazon.com, 111, 217, 219,             401–404, 421
                        Accounting software, 193,             222, 223, 228, 540, 552         assets, 401–402
                            388–389                       American Diabetes Association,      financial data, 402–403
                        Accounts payable, 390, 403, 411       251                             liabilities, 401–402, 421
                        Accounts receivable, 390, 410,    American Dietetic Association, 251  merchandise inventory, 402
                            427, 485–486                  American Express, 453, 474, 478    Balance-of-payments deficit, 96–97
                        Acer, 83                          American General, 452              Banco Bilbao Vizcaya Argentaria
                        Achievement motivation            American Management                    (BBVA), 460
                            (McClelland), 361–362             Association, 240               Bank credit cards, 478
                        Achievement need, 361–362         American Marketing Association,    Bankers, 412
                        ACT, 685                              538                            Banking e-commerce, 460
                        Actuaries, 492                    American Society for Quality       Banking services, 454, 456–457,
                        Adidas, 43, 83                        (ASQ), 522                         460
                        Administered channel, 569         American Telephone & Telegraph     Bankruptcy, 166
                        Administrative assistants, 204        (AT&T), 163, 255               Banks, 5, 437
                        Administrative services, 272      American Teleservices Association,  bank charter, 447
                        ADP, 389                              570                             business credit card, 432–433
                        Advertising, 540, 545             Americans with Disabilities Act     charter, 447
                         banner ad, 223                       (ADA), 629                      commercial banks, 448–449
                         bartering, 222                   Ameritrade, 222                     credit unions, 449–450
                         budget, 599                      AOL, 196                            failures, 450
                         business offline, 229            Apple Computer, Inc., 7, 118, 167,  financial information, 436
                         cease-and-desist order, 601          223                             financial services, 451
                         corrective advertising, 601      Application software, 192. See also  line of credit, 432, 456
                         creative designs, 222                Software                        merchant account provider, 474
                         e-commerce, 225                  Applied research, 515               promissory note, 433
                         evaluation, 600–601              Argentina, 85                       regulating, 450–451
                         Internet, 595                    Assessed valuation, 178             risks, 450
                         media, 598–599                   Assets, 390–392, 401–403            savings institutions, 449
                         online businesses, 229             current, 410                      short-term debt capital, 432–433
                         paying fines, 601                  depreciation, 391–392, 429        teaming with telecoms, 460
                         placements, 222                    lien on, 436                      types, 448–450


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