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Knowledge management tools


         Performance measurement tools

         SWOT analysis

         RACI matrix

     I’ve already talked about a few of these such as project scheduling software, SWOT
     analysis, and the RACI chart. You’ll learn about the remaining tools in this section.


     Charts

     Charts are used in project management to depict the schedule, visually display a

     process flow, display quality values, and determine performance issues. The charts
     outlined in the CompTIA Project+ exam include the following:

         Process diagram

         Histogram

         Fishbone

         Pareto chart

         Run chart

         Scatter diagram

         Gantt chart


     I covered the process diagram in Chapter 4 and the Gantt chart in Chapter 5. Next up is
     the histogram.


     Histogram

     A histogram displays the frequency distributions of variable data. It looks like a bar
     chart, and it’s easy to create and understand. The data might include temperature,
     length, time, mileage, weight, distance, and so on. For example, let’s say you are
     measuring the chemical levels of a certain segment on the production line. Your team
     takes measurements six times per day for ten days. The ideal range is 2 to 4 parts per

     million. The histogram in Figure 10.1 shows the frequency of measurements and their
     distribution.





















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