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B. PMO team member

C. Project coordinator

D. Project team member

10. You receive a confusing request from the marketing department to develop a new
product campaign. What is the first step you should take?

A. You meet with the marketing person to identify and clarify the request.

B. You write the project charter.

C. You submit a request to the project selection committee.

D. You request the finance department to do a cost-benefit analysis.

11. Jack is a key stakeholder on the project. He’s a big believer in the benefits of the

project and provides enthusiasm, energy, communication, and motivation for your
project. What is Jack’s role?

A. Project stakeholder

B. Project champion

C. Project team member

D. Business analyst

12. You’re working on a project to develop a client-server application. Your company’s
collections department will equip their field personnel with wireless tablet PCs that

will connect with the server and database. You work for the PMO and are managed
by the director of administrative services. The IT department is managed by the
director of IT. The telecommunications segments are managed by the director of
telecommunications. Who is the project sponsor?

A. Manager of collections

B. Director of administrative services

C. Director of IT

D. Director of telecommunications

E. Not enough information
13. These people manage quality assurance, scope, risk, budget, and time.

A. Project team members

B. Project coordinators

C. Project schedulers

D. Project manager

14. This stakeholder is the recipient of the product or service created by the project.

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