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The Principles of Conversation   121


                                                                    COmmunICATInG eThICAlly


                      your Obligation to Reveal yourself

                      If you're in a close relationship, you may have an ethical obligation to reveal certain things about yourself. Con-
                      versely, you may feel that the other person—because he or she is so close to you—has an ethical obligation to
                      reveal certain information to you.
                                                                                                     ethical Choice Point
                       At what point do you have an ethical    romantic           Friend             Consider at what point in a relation-
                       obligation to reveal your true:       Partner                                 ship, if any, you feel you would have
                       Age                                                                           an ethical obligation to reveal each
                                                                                                     of the 10 items of information listed
                       History of family genetic disorders                                           here. Visualize your relationship as
                                                                                                     existing on a continuum from initial
                       HIV status                                                                    contact at 1 to extreme intimacy at
                                                                                                     10, and use the numbers from 1 to
                       Past sexual experiences
                                                                                                     10 to indicate at what point you
                       Marital history                                                               would feel an ethical obligation to
                                                                                                     reveal these items of information. If
                       Annual salary and net financial worth                                         you feel you would never have the
                                                                                                     obligation to reveal this informa-
                       Affectional orientation                                                       tion, use 0. As you respond to these
                                                                                                     items, ask yourself, In what types of
                       Attitudes toward other races and nationalities
                                                                                                     relationships and at what point in
                       Religious beliefs                                                             these relationships do you incur an
                                                                                                     obligation to reveal personal infor-
                       Past criminal activity or incarceration                                       mation about yourself?




                          There are, of course, many gradations between these extremes. Some friendships, for
                      example, are casual; others are highly intimate. Romantic pairs vary in their levels of intimacy,
                      and so do families.
                          This chapter introduces interpersonal communication, explains the process of conversa-
                      tion and some of its essential principles, and tackles some everyday conversation situations.


                      The Principles of Conversation                                                  Explore the Concept
                                                                                                      “Talkaholic Scale”
                                                                                                      at MyCommunicationLab
                      Although conversation is an everyday process and one we seldom
                      think about, it is, like most forms of communication, governed by
                      several principles. Especially important are the principles of                Business
                      (1) process, (2) turn-taking, (3) dialogue, (4) immediacy,
                      (5) flexibility, and (6) politeness.
                                                                                          Feedforward       Feedback
                      The PrinCiPle OF PrOCess: COnversATiOn
                      is A DevelOPMenTAl PrOCess                                   Opening                            Closing
                      Conversation is best viewed as a process rather than as an act. It’s   Figure 6.2
                      convenient to divide up this process into chunks or stages and to   A Five-stage Model of Conversation
                      view each stage as requiring a choice as to what you’ll say and how   This model of the stages of conversation is best seen as a way of
                      you’ll say it. Here we divide the sequence into five steps: (1) opening,   talking about conversation and not as a hard-and-fast depiction
                      (2) feedforward, (3) business, (4) feedback, and (5) closing (see   of stages all conversations follow. As you review the model, con-
                      Figure 6.2). These stages and the way people follow them will vary   sider how accurately it depicts conversation as you experience it.
                      depending on the personalities of the communicators, their culture,   Can you develop a more accurate and more revealing model?
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