Page 187 - Introduction to Business

Managing

Business

Behavior

nce a business is established, it needs to be CHAPTER 5
Omanaged. Management involves planning, Managing and Organizing Business WO
organizing, directing, and controlling an
organization’s resources in the manner most
effective for it to meet its goals. Part Two focuses CHAPTER 6
on the management function. Think about a Human Resources Management
new major league baseball franchise or a
business college at a university that has just PART T
CHAPTER 7
been created and now needs to be managed.
Once an organization has been established, Motivating and Leading Employees
goals need to be set for it. For a baseball team,
the goal may be winning the baseball World
Series; for a business college, becoming ranked
in the top 20 in the country. Then an
organizational infrastructure needs to be put
in place to help operationalize these goals.
The infrastructure will include things like
establishing a chain of command and setting up
various departments. Finally, managers, such as
a coach or a dean, need to be hired to lead the
organization, and employees, such as baseball
players or professors, to work in the
organization.
Managing an organization’s human
resources is a critical part of the management
function. Not only do employees need to be
hired, but compensation and benefit levels have
to be set for them, labor unions dealt with, and
workforce diversity addressed. Today’s managers
also have to be familiar with a wide range of
legal regulations governing human resources Ultimately, it is the role of managers to moti-
management. Moreover, increasing numbers of vate and lead employees toward the achieve-
businesses today have operations throughout ment of the organization’s goals. Positive
the world, and this means that managers must employee behaviors need to be reinforced, and
be familiar with different employment practices efforts made to keep employees satisfied with
in different countries. For example, in European their work. A wide variety of leadership styles
countries employees are traditionally allotted and techniques come into play in helping man-
considerably more vacation time than in the agers achieve organizational goals. Managing in
United States. the twenty-first century is not easy.

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