Page 125 - BA1 Integrated Workbook STUDENT 2018
P. 125
The context of change
Resistance to change
Resistance is ‘any attitude or behaviour that reflects a person’s
unwillingness to make or support a desired change’. There can be a
number of possible causes of resistance.
Social
factors
Personal
factors
Job factors
Illustrations and further practice
Now review TYU 9 and 10 in Chapter 12 of the text.
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