Page 79 - BA1 Integrated Workbook STUDENT 2018
P. 79
Performance measurement
Introduction
Once a strategy is set, it is important that the organisation monitors how well it is
being implemented. To do this, performance measures need to be set up to monitor
whether the organisation is moving towards meeting its strategic goals.
Remember:
Corporate
mission
Translate into:
CSFs
Measure using:
KPIs
Performance measurement will be developed to reflect and monitor the
organisation’s CSFs and KPIs.
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