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Chapter 12





                           Performance improvement strategies





                 Prevent corporate failure by spotting
                warning signs early and taking corrective     The performance management system
                                                                   will need to reflect the changes
                       action quickly, for example:

                    Major strategic change, such as              Linking new strategic goals to
                     selling a loss making part of the             relevant CSFs, KPIs and targets
                     business
                                                                  Continuous review of actual
                    Implementing better controls                  performance against target


                    Acquiring/developing new business            Providing additional training and
                                                                   development
                    Learning from mistakes

                    Managing major risks, e.g. foreign
                     exchange risk using hedging

                    Ensuring different parts of the
                     business are in different parts of the
                     life-cycle (or that there is a balanced
                     portfolio as per the BCG model)






































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