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Chapter 12
Performance improvement strategies
Prevent corporate failure by spotting
warning signs early and taking corrective The performance management system
will need to reflect the changes
action quickly, for example:
Major strategic change, such as Linking new strategic goals to
selling a loss making part of the relevant CSFs, KPIs and targets
business
Continuous review of actual
Implementing better controls performance against target
Acquiring/developing new business Providing additional training and
development
Learning from mistakes
Managing major risks, e.g. foreign
exchange risk using hedging
Ensuring different parts of the
business are in different parts of the
life-cycle (or that there is a balanced
portfolio as per the BCG model)
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