Page 42 - 4473 Participant Guide ver 5.1 12.9.16.doc

FrequentlyAskedQuestions

1. Is it true that if a customer inadvertently writes an incorrect answer he/she cannot cross it out, he needs to fill

out a new gun form?

Not True. If, before the transaction is finalized, the transferee realizes that he or she misread a question and

inadvertently responded with an incorrect answer that would prohibit the transaction from occurring, the

transferee may line through the incorrect answer, insert the corrected response, and date & initial the change.

2. Does the address on the gun form have to match the address on the Identification document(s)?

Not necessarily. If the identification does not have a current address if may be supplemented by another valid

government issued document showing the customer’s current residence address. (See 18b, pg. 12)

3. I was told that I couldn’t demonstrate handguns because I am not 21 years old. Is this true?

Not true. Anyone purchasing, or redeeming from pawn, a handgun needs to be 21 years old. This does not

apply to our coworkers to demonstrate or sell handguns.

4. Is it true that if our shop borders another state, or states, that we can sell handguns to customers as long as

they live within a 75 mile radius of the shop?

Not true. A coworker MAY NOT sell a handgun to an out-of-state resident. (Firearm Transaction Procedures pg.4)

5. What if a customer answers “Yes” to one of the questions that is supposed to be a “NO” for question 11, I don’t

notice and call NICS/State agency and they approve it. If I release the firearm is it ok?

No, it is not ok. If a customer answers “Yes” where they are supposed to answer “No” do not release the

firearm, regardless if NICS/State Agency has approved it. (Instructions Section B: Question 19)

6. My customer made a mistake, could I just “white out” the error?

No. White out is not acceptable to be used in the processing of the 4473 Gun Form.

7. The last time I helped a customer, we completed the transaction and as he was walking out he turned around

and said, “You know what I’ll take that other firearm also can you ring me up for it and add it to the gun form?”

I did add it to the gun form, was I right or wrong in doing this?

Wrong. Additional firearms purchases by the same buyer may not be added to the form after the seller has
signed and dated it. A buyer who wishes to purchase additional firearms after the seller has signed and dated
the form must complete a new ATF Form 4473. The seller must conduct a new NICS/State agency check.

(Instructions Section D)

8. One of my favorite customers placed a gun on lay-a-way. He called me and asked if it would be ok for his wife

to pick it up. Can we do that?

No. The customer that places the firearm on lay-a-way is the person that should make the paid out and fill out

the ATF form 4473. (Firearm Transaction Procedures, pg. 6)

9. Does a licensed gun dealer have to fill out a 4473 gun form if they are making a purchase at our shop?
Yes. The dealer must fill out a 4473 gun form but only has to answer questions 1-7 and sign and date the form.

A copy of the dealer’s FFL must be attached to the form, with the dealer’s signature. Another copy of the

FFL should be retained in the shops ATF file. (Firearms Transaction Procedures, pg. 3)

10. If a customer is denied is it possible for somebody else to pick-up the firearm from pawn?

Yes & No. If the original pledgor was denied, the firearm may not be released to a member of the same

household. If a different individual presents the ticket (state law allowing) at a later time who is not a member of

the same household, they will be required to complete a Sworn Statement to avoid potential straw purchases.

(Firearms Transaction Procedures, pg. 3)

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First Cash Confidential and Proprietary.
For internal use only.