Page 39 - 4473 Participant Guide ver 5.1 12.9.16.doc

UPIN#

When NICS conducts a background check they will delete or destroy all background information
within 24 hours. So every time a call is made for a background check the process starts all over
again. You can notify your customer to call NICS customer service at 1-877-444-6427 and request to
get a UPIN number (Unique Personal Identification Number). The customer can apply for a Voluntary
Appeal Vile (VAF) and with this NICS will basically maintain a file on the customer to prevent future
denials or extended delays.

Applying for the UPIN is not completed over the phone. When the customer calls NICS customer
service they will submit their mailing address and a packet will be mailed to them. In the packet will
be a letter explaining the process, an application form and a fingerprint card.

It will take a few weeks for the application to go through and when finished the customer will be
issued a UPIN number that they use and this will help on having no delays.

If a customer presents a UPIN it is still necessary to call NICS. Notify the operator that the customer
has a UPIN.

Ammunition

 First Cash does not sell, purchase or loan on ammunition.

39
First Cash Confidential and Proprietary.
For internal use only.