Page 7 - NAFIF-2019-Facility-Reference-Guide

Standardization
As we are striving to make the interviewing experience better for both you and the Buy-
Side Client we want to standardize how EIs are reporting information back to GA.
Please take the time to read the sections below. We will be discussing these topics on
the Breakout Call.

LOI – Length of Interview/QTYPE
To provide a better interviewing experience for you and the Buy-Side Client, we want to
shorten the questionnaires. It is critical that you report on QAR timing as accurately as
possible so we can analyze data throughout the facility and see how long the QARs
are running.

For example, if we’re struggling in a product and notice that the interview time is too
long, we might opt for another strategy. Since this is all self-reported data, we are
asking you to be mindful of putting in accurate time spent by the Buy-Side Client. This
is critically important because we will make strategic decisions based on your intel, for
this facility and future facilities.

Qtype Description QIntTime – Length of Interview

Full – You had a conversation Please put in the time of the entire conversation
Tablet in person or over the
phone with the RP and
put the data directly into
the tablet
Full – The RP sent the Full • Option 1: If you had a conversation with the RP
Excel excel back to you filled around Open Ended commentary or data
out related please note the time of the conversation
• Option 2: If you were never able to speak with
the RP after they returned the Excel, please put
0

Topline The RP sent the Topline • Option 1: If you had a conversation with the RP
– Excel excel back to you filled around Open Ended commentary or data
out related please note the time of the conversation
• Option 2: If you were never able to speak with
the RP after they returned the Excel, please put
0
Topline You had a conversation Please note the time of the entire conversation
– with the RP and YOU did
Paper it in excel (full or topline)
and then entered the
data into EIPM

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