Page 64 - Dedication

4.4 Types of letters' in business correspondence:

As mentioned before, business letters are considered an
important tool of communication in the professional business
world. They refer to any written communication that begins
with a salutation, ends with a signature and whose contents must
be written in a professional way.

In the past, business letters were commonly sent by post,
but now the cutting-edge technology, which depends primarily
on the internet, has changed the way of sending different forms
of communication. Thus, they can be sent by e-mails too.

Business letters have many types, and each type has a
specific purpose. Types of business letters are varied, and
include letters of introduction, letters of enquiry, letters of
booking, letters of cancellation, letters of complaint, letters of
sponsorship, and moreover the business memorandum and the
business e-mail.

4.4.1 Letter of introduction:

When a business wants to expand its market, or wants to
communicate with another company or organisation, a business
letter of introduction has to be sent. This type of business letters
helps in revealing some important facts in the business
environments as well as in exchanging information and data
related to the business.

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