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‫المراجع‬

                                                                           ‫المراجع الاجنبية‬

1) Brown, G. and Hepner, K. (2000). The waiter's handbook Second edition.
   Australia, Hospitality Press Pty Ltd.

2) Dahmer, S. and Kahl, K. (1982). The Waiter & Waitress Training Manual.
   Second edition. New York, Van Nostrand Reinhold Company Inc.

3) Dahmer, S. and Kahl, K. (2002). Restaurant service basics. New York, John
   Wiley & Sons, Inc.

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