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Professional Spotlight
EQUIPMENT Water pump failure or internal leaks:
Requires a professional technician to
diagnose and repair
SERVICING Heating element failure or pressure
issues: These require a specialist for
proper calibration or part
replacement
Georgia Whitley-Mardy from Parts Town
UK advises, "Planned Preventative Low water flow: Cleaning the water
Maintenance (PPM) is a crucial part of filter or checking the water supply
beverage and hospitality operations, and
ensuring the longevity, reliability, and Major electrical issues: Only a
efficiency of coffee equipment and qualified technician should address
machines. ' Parts Town UK recommends electrical problems to ensure safety.
servicing beverage equipment at least Darren also believes that installing and
quarterly, depending on usage and replacing a water filter on a regular basis
consumption. This should include PPM by is very important. You will never stop
a service technician to avoid downtime scale forming in espresso equipment.
and maximise equipment uptime. However, you can slow down the build-
up of scale by using the right filter for
Additionally, Georgia recommends that to your area's water hardness. A water
ensure beverage equipment runs at filter can
optimal performance, it is best to use the Protect against scale build-up: By
original equipment manufacturers (OEM) reducing mineral deposits, which
parts, accessories, and consumables. can cause limescale to form inside
"OEM parts are specifically designed for machines, particularly in boilers and
the equipment, ensuring a proper fit. heating elements
Choosing OEM parts ensures safety Enhancing taste: Filters can enhance
standards are met, warranty is preserved, the taste of water, ensuring it
and that the equipment operates as doesn't interfere with the coffee's
intended." flavour profile and
Longer machine lifespan: By filtering
Darren Hutchinson, Technical Services
Manager at The Ali Group Coffee Division out impurities and minerals, filters
UK & Ireland, is passionate about ensuring help extend the equipment's
that espresso equipment is well- lifespan, reducing maintenance and
maintained and properly cared for. Darren repair costs.
recommends establishing a regular
cleaning routine, which should be set out
daily, weekly, and monthly.
He continues, "Ensuring that you have a
regular cleaning routine in place will lower
the chances of the espresso machine
breaking down." However, in some
instances, you would need to call out an
engineer. These could include.
MARCH/APRIL. 2025 | ISSUE 41
