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Professional Spotlight
        EQUIPMENT                                                     Karen and Franco from The Coffee
                                                                     Guy said, "Mobile coffee shops are
                                                                     popping up everywhere, with many
            SERVICING                                                people finding this a great way to

                                                                     start their day, and others
                                                                     discovering the perfect spot for daily
                                                                     coffee enthusiasts craving their
          He recommends six monthly health                           caffeine fix." Gaskets and vacuum
         checks or services. This would                              valve O-rings on these machines
         include                                                     have a shorter lifespan due to the


             Calibration of doses: to ensure                         constant temperature fluctuations
             the machine is operating within                         that occur when the machine is
             optimal parameters                                      turned on and off daily. They
             Cleaning and calibration of                             recommend changing these at least
             grinders: This ensures consistent                       once a year, and sometimes even
             grind and extraction and                                twice a year.
             Check machine seals and gaskets:
             This ensures there are no leaks or                       They continued, "When it comes to
             cracks that could lead to a loss of                     dual-fuel LPG espresso machines, it's
             pressure and efficiency.                                essential to ensure that the burners
                                                                     are also serviced, as soot can

          David Johnson, Technical                                   accumulate within them." Regular
         Relationship and Development                                maintenance makes machines more
         Manager at Field Service Solutions,                         economical to operate, as they use
         reiterated that daily cleaning is                           less fuel. A clean burner allows the
         imperative to ensure the longevity of                       gas flame to burn more effectively."
         espresso equipment.

          As one of the leading professional
         service companies, he has found the
         following the top enquiries from
         customers calling in for help.


             No power to the machine
             Blockages from cleaning-related
             faults
             User faults due to a lack of
             training when transferring
             knowledge to new staff and
             Water leaks.


          David recommends building a solid
         working relationship with an
         engineering business to ensure that if
         you encounter any issues with your
         beverage equipment, you can receive
         a prompt response to your call.





                                                                         MARCH/APRIL. 2025 | ISSUE 41
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