Page 19 - online quick start guide
P. 19

Help

                                             YOU ARE HERE
                                                 X
                                                                     Help is just one click away! Anytime you’re within the Online Banking pages and have a
                                                                     question on a particular area, just click the ‘Help’ button at the top navigation bar.  Which-
                                                                     ever page you are viewing just prior to clicking help, will show up as the help topic. For
                                                                     example, if you are viewing the Account Services page, and click ‘Help’, help topics for the
                                                                     Account Services section will be shown on your screen.
                                                                    1  To get to the main ‘Help’ table of contents click ‘Go to Help Index’ at the top of the help
                                                                       screen. This will take you to the entire listing of help topics.
                                                                    2  Simply scroll down the menu to find the specific topic you are inquiring about. Then click
                                                                       on the underlined topic name. Additional detail will then be provided covering that
                                                                       particular item.


                                                                         Helpful Hints

                                                                         If you would like to talk to a bank representative please call the number
                                                                         below, or send an e-mail to the address below.

                                                                         1.800.869.1422               electronicsvcs@Firstmid.com
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                  34769 Certegy firstMidr2  19                                                10/9/03, 11:53 AM
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