Page 16 - The 20 Most Promising Co-founders in Business Industry 2019
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oldest sector amongst the three and  The shared economy industry          previous experiences and skill sets
        the impact of technology when it     will move to the next level with     and hence it came very naturally to
        comes to bulk shipments has been     many new players emerging in         me.
        phenomenal. But somehow there        the space and this sector would      The first and foremost important
        is a huge chunk of unmet shipping    also see a major enablement using    task in hand was to develop a
        requirements when it comes to        technology to create transparency    platform that gave equal weightage
        individuals and SMEs. The normal     and binding the community closer.    to the traveler and the shipper and
        courier mode is an expensive, rigid  Being a sector which thrives on      that’s why you would see that our
        and time consuming mode for the      trust and used cases, the first mover   website is divided in two parts.
        end user and SMEs. So here lies      advantage is a big advantage in      We, as a team, unanimously agreed
        our untapped market.                 the sector. The used cases, loyal    that we would spend enough and
        Travel as an industry has grown      customer base and user experiences   more time on the product before
                                             are all the ammunition to succeed
        leaps and bounds in the last couple   in this sector.                     we went live and so we tested and
        of years. This industry also boasts                                       tweaked it several times. Also as
        of high spends and one of the key    Strengthening with Time              Co-Founders, we wanted to keep
        factors that differentiates player   For me the journey as a Co-          the core of BECKFriends.com
        A from player B here is the cost     Founder for BECKFriends.com          strong by ensuring the key skill
        effectiveness. According to me, the   started right at the time when I    sets like strategy, finance, tech,
        next phase in the travel industry    found it so difficult to ship a simple   and operations were driven by the
        would see major consolidation        stuffed toy to my niece. I mark it   founding team.
        when it comes to larger players and   as the beginning of a new chapter   No entrepreneurial journey is
        many midsized travel agents with     in my entrepreneurial journey. My    smooth and it is a constant graph of
        better offers would spring up. Price   excitement and enthusiasm knew     ups and downs. We ventured into
        coupled with unique experiences      no bounds when I realised that the   a completely unchartered territory
        will impact the travelers decisions.   solution to this problem could be   with BECKFriends.com and hence
        This is where lies our opportunity   derived from the travel industry, an  demystifying the concept and
        to enable travelers to cover a part   industry I was deeply associated    how it works is a key part of our
        of their travel costs and also for   with in my previous avatar. So       daily roles. The key was to build
        the travel partners to explore an    as a Co-Founder, BECKFriends.        something that a user would come
        alternative revenue stream and       com was an amalgamation of my        back to again and again. We strive
        increase the customer stickiness.                                         hard to maintain our 75% repeat
                                                                                  customer rate. Our or rather the
                                                                                  biggest struggle of the business is
                                                                                  to maintain a balance between the
                                                                                  demand and supply. We understood
                                                                                  this early on and consciously
                                                                                  worked towards building the
                                                                                  business in a manner that would
                                                                                  be appropriate to build a long term
                                                                                  sustainable business.
                                                                                  What I think was one of our
                                                                                  biggest and probably toughest
                                                                                  decisions was to be bootstrapped
                                                                                  until and unless we had figured out
                                                                                  how to build the business, tested
                                                                                  the marked and earned our early
                                                                                  bucks. And we are glad we took
                                                                                  that decision because it helped us
                                                                                  move ground up and look at more
                                                                                  cost effective ways to building the
                                                                                  business.
                                                                                  The journey for me has just begun
                                                                                  and as a serial entrepreneur, that is
                                                                                  the feeling one never wants to let
                                                                                  go of…
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