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Jose Velez
Sr. Technician, Switch | Bayamon, PR
Jose played a key role in identifying and correcting major operational issues affecting our
customers, which contributed to Puerto Rico’s lowest ever churn metric. His outstanding
contributions allowed us to reach our best network performance numbers ever on several key
metrics: Leakage, Availability, Dropped Calls, and Access Failures.
Tim Widener
Retail Store Manager | East Point, GA
Tim is consistent with his results and shares his practices across the region. Within his district,
he has helped with the execution plan and strategy. Tim is the leader of the high-volume store
managers and is the go-to person to elevate store performance.
Megan Zellner
Retail Sales Associate | Canton, MI
Megan is coming up on her 11 year anniversary with T-Mobile. Not only does she exceed her goals,
but she also helps the other reps obtain theirs. Megan always does things the right way and doesn’t
take shortcuts.
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