Page 34 - PEAK Host Book 2018

METROPCS

Christine Osmialowski
Sr Manager, Sales Training | Livonia, MI

As one of the main architects for the Field Training Organization, Christine was instrumental in the launch
of Trainer University. Her passion, insights and dedication set new standards of delivey and excelllence for
the MPCS field trainers. Christine continues to actively support the program, and continuous improvement
opportunities.

Juan Pena
Manager, Indirect Accounts | Sunrise, FL

Juan Pena is a leader when it comes to achieving goals and delivering results; and he is passionate about win-
ning, he does it the right way, while sharing his insights and best practices. Leadership like his propels results
in the right direction while also impacting individuals and their support teams. It is truly a pleasure to work
with him. He is an essential piece of my own team, as well as the South Florida market overall.

Jaimie Perez
Sr Manager, Business Process | Richardson, TX

Jaimie Perez stands out from the crowd on a daily basis and embodies what it is like to be a MetroPCS Rock
Star! As the Sr. Manager, Customer Experience Jaimie launched and ran both the national Mystery Shop
program and the Customer Satisfaction program in 2016 and drastically improved it in 2017 to enhance and
provide better insights to our field support teams.

Jeremy Silber
Sr Manager, Indirect Sales | Orlando, FL

Jeremy is extremely innovative in his approach to successfully driving sales and KPIs in the Orlando Market.
He provides strong leadership to the team, and creates a motivating environment to excel. Jeremy is truly a
change agent for the MetroPCS brand, through his strategic guidance to dealers and the team, he creates
valuable and impactful relationships.

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