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• Non-stop flight duration exceeding 6 hours

5.3.3 Business class air travel will be applied only for business trips. In order to avoid any misinterpretation
or confusion, business travel is not allowed on yearly leave annual tickets which must be in economy
class air fare

5.3.4 Paid air travel upgrades are not reimbursed by the Company. Any exception will be treated on a case-
by-case basis

5.3.5 Trip miles belong to the employee: therefore, all employees are highly encouraged to subscribe for
flight mileage program (when applicable)

5.4. Meals and beverages

5.4.1 All meals with non-Company personnel but related to the Company’s business will be reimbursed
according to reasonable amounts and cost of a normal standard meals

5.4.2 Tips are refunded if not exceeding 10% of the amount of the invoice

5.4.3 Alcoholic beverage and tobacco charges are not reimbursed, unless the presence of a business guest
justifies it. Such charges should be moderate

5.5. Compensation of personal time

5.5.1 For every business travelling day occurring during weekends or holidays, a replacement vacation day
is granted

5.5.2 After returning from a business trip, a reasonable late presence to the office within the same or next
day is allowed

5.6. Telephone and internet usage

5.6.1 Most hotels impose a surcharge for telephone calls; normally such charges are not reimbursable. It is
therefore a requirement to obtain an appropriate telephone charge card. Telephone calling card must
be used when making business calls and/or when making reasonable calls to the employees’ family
or when are outside the office of the visited Ipsos MENA entity. These telephone calling cards will
be reimbursed, provided the calls are reasonable and necessary

5.6.2 Employees are not allowed to use air-phones, rail-phones and hotel phones unless an emergency is
involved

5.6.3 Hotel Internet connections for a fee are permitted only if authorized on the Travel Request Form

5.7 Laundry and dry cleaning

Charges for laundry and dry cleaning are normally not reimbursable. However, if the duration of a
business trip is more than four nights, reasonable laundry/dry cleaning/valet costs will be reimbursed

5.8 Visa
The Company’s administration will take care of visa procedures and will incur the associated costs.
The employee must indicate on the Travel Request whether a multi-visa entry must be applied for

6. FORMS
Hereafter are the forms to be used when business travel is required.

6.1 Travel Request (TRF)
6.2 Travel Expense Report (TER)

Travel Expenses Policy & Procedure January 1st, 2017 Page 3 of 7