Page 8 - Email Support Playbook
P. 8
Case Views - Continued
Step 4: Editing Selected Fields
Maybe you missed a very helpful field or included a field that you now realize you do not
need; what now?
You can easily edit your view by clicking „Edit‟ in the top left of your new view. The name of
your new view will be displayed where it says „Test‟ in the following screenshot.
Once you select „Edit‟ you will go into the „Edit View‟ screen which has all of the basic
elements you used in the „Create New View‟ screen.
