Page 11 - ebook - Servi

Confidential

EMPLOYMENT Many of the available job opportunities
in the hospitality industry are created
High turnover rate by the natural churn and turnover in the
workforce. In addition, the hospitality
industry turnover tends to be higher than
the average private sector turnover for a
number of reasons.:

• First, the hospitality industry is the economy’s largest employer 11
of teenagers, as one-third of all working teenagers in the U.S. are
employed in restaurants. Many of these teenage workers are getting
their first job experience, and will go on to start a career with a different
employer, either inside or outside the hospitality industry.

• Second, the hospitality industry employs a high proportion of students, who typically don’t work on a on full time job.
27% of employees in eating and drinking places are enrolled in an higher-education program.
The hospitality industry also boosts seasonal staffing levels at various periods throughout the year, adding to the
regular cyclical turnover numbers. Overall, 31% of the eating and drinking places workforce are part-year employees
Full-year employees also contribute to the industry’s comparatively higher turnover rate, as upward mobility often
happens when employees move from one business to another. More than any other industry, the existence of
multiple businesses in nearly every community gives employees additional opportunities for upward mobility and
career growth.

WORKFORCE AGE

39% 16 to 24 25% 25 to 34 27% 35 to 54 9% 54 and
older