Page 13 - ebook - Servi
P. 13
Confidential
BILL LINDSEY
COMPEAT’S CHIEF GROWTH OFFICER, A -40
YEAR RESTAURANT INDUSTRY VETERAN
Employment of 50 people at a restaurant with an annual turnover
rate of %72, results at 180,000$ in annual replacement costs per
restaurant, including hiring and training costs
RECENT SURVEY 13
A recent Survey identifying Trends
in an Hospitality Training, found
that about 80% of limited-service
restaurants surveyed and 48% of
full-service restaurants surveyed
used e-learning training tools.
As well, 73% of all hotels and lodging
establishments surveyed, have used
e-learning training tools.
As well, around 25% of new hires are
21 and younger, which means that
they are also adept at using various
devices, such as smartphones and
tablets.
