Page 58 - Total Quality Excellence

THE PDSA (PLAN-DO-STUDY-

ACT) TECHNIQUE FOR

QUALITY IMPROVEMENT

Conclusion: How Implementing the PDSA
& Business Excellence
Technique can help Organizations

In this way, the PDSA technique is an iterative or cyclical process

that repeats itself until the desired results are actualized. Since each
iteration improves upon the previous cycle, the end result of
successive iterations is that the Quality of the Product or Service is

significantly enhanced to the point where more enhancements are
not needed and the process for making the product or service is

deemed to be of the highest quality.
Management In this way, the PDSA technique offers a good way to put in place

quality improvement initiatives that yield the desired results and
ensure that the process is free from defects.

Quality

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