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37 locations. In line with our strategic plan to improve the   •   Paper Saving Team Challenges -  Paper Champions are
               capacity  of  waste  recycling  businesses  locally,  the  Bank   selected and rewarded with mouth-watering prizes
               also  donated  recycling  waste  pick-up  trucks  to  its  waste
               recycling  off-takers  Parallel  Points  and  Recycle  Points  –   •   Monthly  and  Quarterly  Benefit  Updates  and  many
               empowering them to ensure sustainable waste manage-  more
               ment is embedded locally. Furthermore, a comprehensive   The ‘No Paper Initiative’ has facilitated further reduction in
               training on sustainable waste management practices was   our paper consumption and ensured the sustainability of
               organised to educate our employees on responsible en-  our environment.
               vironmental waste management practices, which led to a
               paradigm shift in their perspective of waste as a resource.
               Today, the Bank has achieved a 92.64% reduction in waste-
               to-landfill at its 37 locations. With plans to expand this inno-  Energy Consumption
               vative initiative, the positive impact will be both significant
               and ground-breaking going into the future.     Improving the Shut-down Policy  -  Efficiency  improve-
                                                              ment policies and practices are adopted by Access Bank
                                                              to facilitate reduction in our total energy consumption. In
                                                              2017, this was achieved through further expansion of the
               Alternative Energy                             Bank’s early closure policy which was enforced by shut-
                                                              ting down power at the head office by 7.00pm instead of
               Access Bank understands the negative environmental im-  8.00pm, and branch offices at 6.00pm. The early shutdown
               pact of inefficient energy consumption. This is why we have   policy reviewed in June 2017 resulted in a further 24.9% re-
               embraced the utilization of new environmental friendly   duction in diesel consumption (year-to-date).
               technologies to power our business for sustainable pro-
               ductivity. Presently, the Bank has:
               •   Over 257 solar-powered ATMs accounting for 14% of   ETHICS, ANTI-CORRUPTION &
                   total ATMs of the Bank                     WHISTLEBLOWING
               •   4 new solar-powered branches               At Access Bank, we are strongly committed to high ethical
                                                              standards and integrity. We continue to create awareness
               •   311 branches (98%) are hybrid (inverter + public power   amongst our staff on the importance of ethical conduct,
                   supply + generator)                        while maintaining a corporate culture that rewards hon-
                                                              est practices and discourages unethical actions. The Bank
               •   The Ogunlana Drive Branch, Lagos is fully powered by   demonstrates its continuous commitment to ethical prac-
                   solar energy with no connection to the national grid   tices by working with leading institutions to build capacity
                                                              for ethical behaviour amongst its employees. In order to
               •   Motion sensitive LED lightings at its Head Office
                                                              enable  staff  and  other  members  of  the  public  to  report
               •   LED lightings in all its facilities nationwide  unethical activities affecting the Bank, we have deployed a
                                                              robust whistleblowing system. This enables our internal and
               This has greatly impacted our carbon emission reduction   external stakeholders to report unethical activities affect-
               and in turn minimized our impact on the environment,   ing the Bank, so that the Bank can implement measures
               contributing to on-going global efforts on environmental-  to address them before they escalate into future liabilities,
               ly-friendly practices.                         business threats and losses. Details of the whistleblowing
                                                              channels are provided below:


               resource efficiency                            Through the KPMG Ethics Line
                                                              e-mail: kpmgethicsline@ng.kpmg.com
               The ‘No Paper Initiative’ - At Access Bank, protecting the
               environment has always been of paramount importance to   Toll free numbers for calls from MTN numbers only:
               us. We have demonstrated this through the continuous en-  0703-000-0026;  0703-000-0027
               gagement in sustainability initiatives.        Toll free number for calls from Airtel numbers only:
                                                              0708 060 1222; 0808-822-8888
               As part of our commitment to our sustainability goals, we
               introduced the ‘No Paper Initiative’. This Initiative aims to   Toll free number for calls from ETISALAT
               help reduce our paper usage by getting us to think more   numbers only: 0809 993 6366
               about the implications of our actions on our environment.
               Some of the activities under this initiative include:  Toll free number for calls from GLO numbers
                                                              only:  0705 889 0140
               •   Paper Saving Tips
                                                              In order to instil the highest ethical and legal standards as
               •   Automated Memo Approval System             well as comply with applicable international laws, we have


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