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Solution Development Process
• When performing a solutions and services assessment to increase the pipeline
growth you should consider what must be delivered, which capabilities need to
be supported and how it might impact your rollout strategy
• a work package scope should be specifically aimed at addressing just one major
business capability
• When determining KPIs, ensure that each KPI has a specific purpose, is
measurable and can be achieved
• Business outcomes should always have both a clearly defined goal and a
deadline
• Solution assessment factors that need to be considered include profitability,
maintenance policies and conformity to technical standards