Page 28 - Annual Review 2015-2016

Divisional

Reports

Stephen Miles, CEO of Commercial Services

Creating an identity for the Commercial A challenging market A new way of working
Services Division, which incorporates
Economic uncertainty, both in the UK and We have excellent clients who really value
Corporate Services, Litigation and Real
internationally, has increased over the last how we are doing things differently. They
Estate, and driving greater connectivity
six months. This has affected confidence in have embraced the efficiencies that dwf
across the division were our key aims
the transactional markets affecting, more draft can provide, the flexibility offered to
for 2015/2016.
particularly, our Corporate and Real Estate them by our use of dwf resource and the
practice groups. In addition, commercial additional value provided by our increased
We wanted not only to improve practice
clients continue to face increasing use of the dwf legal support centre.
group performance but also to facilitate
stakeholder pressure to deliver more
a more integrated approach to service
value for less cost. In the ever increasingly We are at the forefront of the market when
delivery, adding value to our clients’
competitive legal market, they demand that it comes to new ways of working. We must
businesses whilst creating sustainability
their lawyers do the same. We must deliver make sure we stay there by continually
within our own.
more for less. We need to embrace change improving our service delivery and
and must continue to work hard to improve maintaining our focus on innovation.
our service delivery, increasing efficiencies
and creating more value for our clients.