Page 36 - FG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Facilitator Guide

• Welcome
Day One • Meet The Joint

• Introduction to Wellness Coordinator Role

Sales Focus ( 5) (con’t)

Role-play

Instructions
Facilitator
Notes In this activity, use the following objections to role-play with your facilitator The
facilitator will act as the patient and the Franchisee will act as the W C After each
role-play, your trainer will provide feedback The role-play begins with the Franchisee
DO: Role-Play with the (W C ) presenting the plan options The Trainer will begin the activity with Role-Play 1 -
participant- how to offer Facilitator demonstration How did the W C present the plan options to the patient?
the plan and overcome
objections Demonstrate Role-play #1
first a sales scenario,
then have the participant
practice Susan, this is

RESOURCE: Pages 18-19
and 41-23 in the W C how the plan
Manual for dialogue
Ask first if the participant works...
wants any feedback
before providing
it Provide positive I’ll have to
feedback and any areas think about
of opportunity
this...

© 2019 The Joint Corp. All Rights Reserved. 36 Published on: 05/31/2019